In my last series of blog posts, I discussed the processes I use to help my clients create a strong organisational culture. This starts with a business defining their core values and vision and then ensuring that everyone in their team is on board with these values and rowing in the same direction.

Your organisation’s core values underpin your company’s identity and should guide your decision making in all areas of operations. This means you must always ‘hire, fire, review, reward and recognise people with your core values at the forefront of your mind’.

With the current pandemic changing the nature of business worldwide, HR professionals have had to adapt quickly to help organisations shape new strategic frameworks as they move into the future.

Unlike the professional and soft skills we are taught and practice, empathy is a universal quality that we are born with. Empathy is essential, both in the workplace and outside of it, particularly during crisis communications.